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What are compatible ink cartridges?
Compatible ink cartridges are the ink cartridges that are manufactured to meet OEM (Original Equipment Manufacturers) standards in terms of quality and reliability. They are suppose to be 100% compati...
What are remanufactured ink cartridges?
Remanufactured (refurbished or reman) Ink Cartridges are recycled ink cartridges that have been carefully refilled and tested by the manufacturer. This type of ink cartridge is eco-friendly because it...
What are chipped ink cartridges?
Cartridges with chips embedded are called chipped ink cartridges. The main purpose of the chip is that it records the ink usage that printer and computer can read rather than detecting the physical in...
What are non-chipped ink cartridges?
Cartridges without embedded chips are called non-chipped ink cartridges. All of Brother ink cartridges are non-chipped. As you may be aware that, non-chipped ink cartridges are relatively cheaper than...
Why some compatible ink cartridges have more ink than genuine?
It is the fact that for some ink cartridge models, they don't hold maximum volume of ink. So manufacturer often releases a "High Yield" (HY) (sometimes they call it "XL") version which includes more i...
Will using compatible or remanufactured ink cartridge void my warranty?
The answer is No. If you use compatible or remanufactured ink cartridge properly just like the way you use genuine ink cartridges, it won't void warranty. It is illegal under the Trade Practices Act f...
Why is it so important NOT to print in empty ink?
Print head (nozzle) gets pretty hot when printing and the ink can cool it down. If you print when ink is empty, it'll print nothing but air, and therefore the print head gets hot and becomes damaged e...
What should I do with the finished cartridges?
When you finished any ink cartridges, don't throw them away. Please recycle them. Simply take your empty and unwanted printer cartridges into your nearest participating Australia Post, Officeworks, Ha...
Which inks are compatible for my printer?
Simply input the printer model on our web page's top right search box and search, it should give you the correct ink cartridge model pages, however as printer manufacturer releases new models continuo...
What is the shelf life of your compatible ink cartridge?
The manufacturer's suggested shelf life is marked on the retail box of each cartridge. Ask us (submit a ticket) if you want to know expiry dates of particular models. We are committed to NOT to sell e...
The model number printed on the box is not exactly the model as advertised, although the numbering is the same, are they really the right inks for me?
Yes, they are. The model number printed on the box is JUST the item code for the manufacturer. It may be SIMILAR to the original OEM models, but NOT neccessarily the same. For example Epson ink model ...
 

 
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