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My parcel is awaiting collection at post office?


On some occasions such as:

  • Your mailbox is too small for the parcel and the postie couldn't access to your door due to security gate.
  • Postie couldn't find a secured location to leave your parcel.
  • Unattended while signature is required (if parcel is sent by eParcel or Registered Post).

Your parcel may be transferred to your nearest post office for your collection (you will be carded). Please kindly note that post office usually hold the parcel for 5 working days only, after that they will return parcel to us and return postage will be CHARGED! Also note that postage for re-sending the parcel to you will be charged as well! So to avoid it being returned to us, please collect it asap.

Article details
Article ID: 23
Category: Shipping
Date added: 2014-05-16 10:35:33
Views: 768

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