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Top Choice Help Desk Launched

Top Choice Help Desk Launched

We are getting more inquiries as we grow, so in order to keep tracks of all the inquiries and to support our customers more efficiently, we have launched Help Desk.

We have tested a few help desk (ticket system) software including osticket and Trellis, and we found HESK is very suitable for our needs. The front layout matches our colour perfectly (which saved me time to style it). Although we won’t say it is the best help desk software because the other two are MORE advanced in some ways, but we think HESK’s knowledge base (sometimes referred as FAQ) management is the best and which is what we needed the most.